Refunds & statutory rights

Purchases of standard SPFx products are final once the package has been made available for download. Lyron does not grant a voluntary money-back or trial guarantee. Please use the screenshots, demo videos, preview PDFs and pre-sales contact to evaluate a product before buying.

If a purchased webpart has a defect — it demonstrably does not work as described on the product page in a supported environment — the statutory defect rights under the terms of sale apply in full. In that case, contact us with the product name and the SPFxStore order number or payment reference from your confirmation; we will analyse the issue and provide rectification, typically through a corrected package version.

Where rectification fails and a statutory claim leads to withdrawal from the contract or a refund, Lyron initiates the credit through Stripe to the original payment method; banks and payment providers may delay when it becomes visible. A full refund ends the licence for the affected product: download access and licence keys are revoked, the customer stops using the product, uninstalls the webpart from the tenant and deletes .sppkg files and backups within ten business days. On request, the customer confirms deletion in text form.

SPFxStore sells exclusively to businesses, public-law entities and special funds under public law. No statutory consumer right of withdrawal is therefore offered for contracts through this store. If, despite the mandatory B2B confirmation, a buyer is legally classified as a consumer, that buyer's mandatory statutory rights remain unaffected.