30-day money-back guarantee

For each standard SPFx product purchased through SPFxStore, Lyron gives the original business customer a voluntary 30-day money-back guarantee. The period starts when the transaction is completed as stated in Paddle's confirmation. Receipt of the refund request within the period is sufficient. No reason is required.

Within the 30 days, send an email from the address used for the purchase to info@lyron-ai.com and include the product and Paddle transaction or order number. Alternatively, submit the request to Paddle Buyer Support. We will acknowledge the request and, if the conditions are met, initiate the full refund through Paddle.

The amount refunded is the purchase price actually paid for the product licence. Paddle calculates and refunds applicable taxes under its rules and applicable law. Credit is generally made through the original payment method; banks and payment providers may delay when it becomes visible. The Paddle Buyer Terms and Paddle Refund Policy also apply to payment processing.

A full refund ends the licence for the affected product. Download access and licence keys are revoked. The customer stops using the product, uninstalls the webpart from the tenant and deletes .sppkg files and backups within ten business days. On request, the customer confirms deletion in text form. Further use requires a new purchase.

The guarantee does not cover custom webpart development, consulting, installation, configuration work or other separately agreed services. It also excludes fraudulent, abusive or repeated claims clearly intended to enable continued free use. Any rejection for abuse will be based on specific circumstances.

Statutory defect, refund and other mandatory rights, and any broader rights under Paddle's terms, are not limited by this voluntary guarantee.

SPFxStore sells exclusively to businesses, public-law entities and special funds under public law. No statutory consumer right of withdrawal is therefore offered for contracts through this store. If, despite the mandatory B2B confirmation, a buyer is legally classified as a consumer, that buyer's mandatory statutory rights and the applicable Paddle terms remain unaffected.